broken clouds

Safety is our priority

The safety of our passengers, tenants, staff and contractors is a primary focus for EIA.

Please review these guidelines, requirements and forms before beginning any construction or maintenance in the terminal or around the airport.

If emergency repairs are needed, please call:

All other regular maintenance or construction work should proceed as follows.


Have questions?

Any project queries requiring Facility Maintenance resource support or review require a minimum of 48 hours notice. A service request will be generated and followed up by the Facilities Maintenance Planning department.

Regular hours:

  • 7:30 am–4:00 pm
  • Monday–Friday

For after hours emergency requests, please contact:

Start here

  1. Review the Activity Checklist on our Infrastructure forms page to guide you through the necessary processes required before starting work.
  2. Do you need or have your Facility Alteration Permit? No construction or demolition work can be done on any EA site without an approved permit, and any work found being conducted without an approved permit may be shut down.
  3. Review our general requirements, below.

General requirements

These general requirements ensure the safety of our passengers, tenants and staff. They also ensure any work is compliant with our existing systems.

What you need to know

The following items are requirements for all work inside or outside of the Terminal Building.

Safety, environment and security



Safety, environment and security

We ensure that the safety and security of our customers, staff, facilities and environment is a primary concern in all aspects of doing business. Your work may require that you follow some or all components of our Environment and Safety Management program or our Construction Security Plan.

There may be a requirement for you to contact our Emergency Response Services if conducting certain activities.  Our Hot Works Operations guidelines will give you more details.


Edmonton Airports owns many of the utilities on site. In order to maintain service levels and safety at the airport, we have requirements that need to be met before tying into any of our systems. Access our infrastructure forms to gain access to these standards.

We also have specific requirements for the fire suppression system. Learn more about the fire alarm system alteration process and procedure.


As a responsible site manager, Edmonton Airports’ is required to maintain current records of all work that occurs on any of the sites. All work that is approved will be required to provide record drawings and approvals received from the Authorities Having Jurisdiction. Here is a document of Facility Alteration Permit deliverables we may require to be submitted for construction and maintenance projects.