How to access the airport terminal

• If you are being dropped off at the airport, follow Airport Road toward the terminal, follow the signage and turn left before the four-storey parkade to enter the Pick-up & Drop-off Area.
• Once dropped off, follow signage to use the designated walkway through the parkade that leads to the terminal.
• The walking journey is approximately 3-5 minutes and involves access to elevators, escalators, ramps and stairways, with benches along the way.
• To access Departures (level two in the airport), use the ramp, stairs or elevators inside the parkade, or the elevators, stairs or escalators inside the terminal.  
• Look for our YEG team members who are available to help guide you in the right direction.
• We offer complimentary shuttle service running 24/7 to and from the Passenger Pick-up & Drop-off Area, and we will soon welcome heated, accessible shelters to wait for the shuttle in.

Family Loading & Unloading Zone

• The Family Loading & Unloading Zone provides temporary parking for up to one hour for families or groups who need a bit of extra time being picked up or dropped off.
• It can be accessed by immediately turning right when you enter the Passenger Pick-up & Drop-off Area.

How to access the Pick-up & Drop-off Area when leaving the terminal 

• If you are being picked up from the airport, follow signage and use the designated walkway through the parkade to the Passenger Pick-up & Drop-off Area.
• The walking journey is approximately 3-5 minutes and involves access to elevators, escalators, ramps and stairways, with benches along the way.
• For those picking passengers up, a new Park & Wait area is located on the corner of Airport Road and Airport Perimeter Road. Driving toward the terminal on Airport Road it is located on the right. Look for signage to guide you.
• Please proceed to the Pick-up & Drop-off Area only when the passenger(s) have arrived.
• We offer complimentary shuttle service running 24/7 to and from the Passenger Pick-up & Drop-off Area, and we will soon welcome heated, accessible shelters to wait for the shuttle in.

Family Loading & Unloading Zone

• The Family Loading & Unloading Zone provides temporary parking for up to one hour for families or groups who need a bit of extra time being picked up or dropped off.
• It can be accessed by immediately turning right when you enter the Passenger Pick-up & Drop-off Area from Airport Road.

Accessible Access

We are an Airport for Everyone and provide several accessible options for those arriving and departing. 

• Passengers with any form of disability or who have accessibility and mobility needs such as wheelchairs, walkers or limitations with walking certain distances, may still use the ground level roadway adjacent to the terminal, now called the Commercial Vehicle & Accessible Access Area.

• YEG’s Curbside Assistance Program runs 24/7. The Curbside Assistance Program is an on-demand service. Please call 587-920-5193 once you have arrived at the airport.  

• We encourage passengers to work directly with their airline in advance to plan for any special assistance needed at the airport or if planning to travel with a mobility aid, such as a stroller, wheelchair or walker.   
• The distance from the accessible curbside parking to the terminal is 44 metres (144 feet). The distance from the taxi queue to the terminal is 15 metres (50 feet). And the distance from the new, general Passenger Pick-up and Drop-off Area is 224 metres (735 feet).

Parking

Parking and using shuttle service is the easiest option for arriving and departing passengers with direct, convenient access to the terminal. Parking is available at:  

• jetSet Parking  Make a reservation at jetSet Parking (our parking partner) and be guaranteed a parking spot. Shuttle service takes you directly to and from the airport terminal. Save 20% on parking with promo code JETPAST20. Book by October 31, 2023, for travel by January 12, 2024.
• Priority Valet  – To access the relocated Priority Valet, drive into the Easy Parkade. There are designated stalls for Priority Valet in between the pedways on P3. Priority Valet pick-up will remain at Door 5 on the Arrivals level. 
• Easy Parkade - Easy Parkade provides covered parking just a few steps from the airport terminal.
• Value Park -  Long-term parking with shuttle bus service that will transport you to the airport terminal.

Car Rentals

Car rental agencies are located on the ground level of the parkade, outside Door 8. Contact your preferred rental agency for more information and to reserve your vehicle.

Public Transportation

• We also encourage using taxis, rideshares (Lyft or Uber) or public transportation to get to and from the airport.
• Route 747 is Edmonton Transit’s direct service from Century Park Transit Centre to the Edmonton International Airport and runs seven days a week. For more information, please visit the City of Edmonton’s website.