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  • Edmonton International Airport

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Popular topics

Browse some of these popular topics to make the most of your visit to YEG.

Flights
Parking & transportation
Airport services
Shop, dine, relax
Airport City

Find your flight

Search by flight number, airline or city.

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What's happening

Book your parking online and save

Save 20% on all parking products with a valid AMA membership.
Join YEG rewards to learn about available parking promotions.
Manage My Bookings rewards

Book online 24 hours in advance prior to your arrival, and remember to print or show your QR code to access Value Park or Parkade. The digital scanner works best when your phone brightness is turned up and you do not zoom in on the QR code.

Popular topics

Browse some of these popular topics to make the most of your visit to YEG.

Flights
Parking & transportation
Airport services
Shop, dine, relax
Airport City

Travel to and from the airport

Make your travel to and from YEG as stress free as possible.

Pick-up and Drop-offFind out exactly where to drop off a passenger and how to use the Cell Phone Waiting lot when you pick someone up.Taxis, limos & ridesharesLearn more about the taxi and rideshare options at YEG.Car rentalsPicking up or dropping off a rental? Find out which rental agencies are available at YEG.Buses & shuttlesYEG is served by hotel shuttles, city transit and coaches. Learn more about your options and the communities served.

Accommodations

An Airport for Everyone

Passenger Accessibility Plan 2023-2026

At Edmonton International Airport (YEG), we believe everyone should have access in order to enjoy a barrier-free and accessible travel experience. We recognize that more than eight per cent of people with disabilities, visible or invisible, require assistance when at the airport. Over the years we have set out to improve accessibility, but now more than ever, we are turning our accessibility commitments into impactful, actionable tasks that aim to make travel through YEG a better experience for everyone. With our trusted partnerships, our dedicated staff, and our passengers who make YEG possible, we lead with people-first initiatives. For us, it’s about paving the way as an inclusive, community-oriented space that caters to fostering long-lasting relationships that bring people together, anywhere. YEG is your reliable connection to wherever you need to go.

Learn more (English)

Learn more (French)

Any individuals, including passengers and employees, are welcome to provide feedback about our Accessibility Plan and/or feedback regarding any encountered barriers at YEG. Please connect with us personally or anonymously, by using the email, phone number or mailing address outlined below, by submitting an online feedback form through our website or through social media by direct messaging (links provided below). Our feedback options provide an acknowledgement of receipt, and can maintain anonymity.  

Feedback about the implementation of the Accessibility Plan and or any encountered barriers with YEG are received, reviewed and kept on record by the Manager, Passenger Experience and Terminal Services. Responses will be provided in a timely manner, unless the feedback is submitted anonymously.

 

Mailing Address:Passenger Experience Department1, 1000 Airport RoadEdmonton International Airport, AlbertaT9E 0V3 Canada
Phone number:780 890 8382
Email:Manager, Passenger Experience and Terminal Servicesfeedback@flyeia.com

Should you require an alternate format of this feedback process description, please contact us by using any of the methods listed above.

Feedback

  • Personal information submitted will only be used to contact you in relation to the above comment. This information will only be retained for the period of time it takes to respond to you. By submitting this comment you indicate your agreement with our Privacy Policy and Terms and Conditions.

  • This field is for validation purposes and should be left unchanged.

Upon request, an accessible alternate format (e.g print, large print, Braille, audio format or an electronic format that is compatible with adaptive technology) of this AccessibilityPlan or the Feedback Process can be provided by contacting us at the mailing address, phone number or email outlined below, or through any other links provided on this page.
Mailing Address:Passenger Experience Department1, 1000 Airport RoadEdmonton International Airport, AlbertaT9E 0V3 Canada
Phone number:780 890 8382
Email:Manager, Passenger Experience and Terminal Servicesfeedback@flyeia.com