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Clear US Customs before you fly

Before departing to a US destination, you must go through US Customs.

After you check in for your direct flight to the US, remain on the Departures level and walk south, passed the Delta and WestJet US check-in counters.

Drop your checked bags on the US bag drop belt and proceed to the south end of the building.

We recommend arriving 3 hours before your departure time to clear Customs and security.

Automated passport control

Travellers to the US will use Automated Passport Control (APC) kiosks. These kiosks will speed up your time through Customs.

Read and follow the onscreen instructions:

  1. Scan your passport
  2. Take your photo with the camera on the kiosk
  3. Answer the customs declaration on the touchscreen
  4. Collect your receipt
  5. Take the receipt to a USCBP Officer
Note: people living at the same address can enter their information on one kiosk together

Frequently asked questions

APC kiosks can be used by US citizens, US legal permanent residents, Canadian citizens, travellers using ESTA (Visa Waiver Program), and travellers entering with a B1/B2 or D visa.

Visit the following website for information about the Visa Waiver Program.

No, you will submit your declaration form electronically using the kiosk.

English, Spanish, French, Italian, Korean, Dutch, German, Chinese (Traditional/Simplified) and Japanese.

Hours: 4:30 am until the last flight departs, usually 6:30 pm.

The USCBP public window is open Wednesday and Friday, 9:00 am–12:00 pm, and they are closed on all US and Canadian holidays.

The USCBP public window is in an office on the south side of the building between the US bag drop belt and US Departures screening.

For more information, visit US Automated Passport Control.