Customer feedback | Edmonton International Airport

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About EIA
About EIA
EIA is Canada’s fifth busiest airport and largest major airport by land size. It is managed by Edmonton Airports, a community-based, financially independent and non-profit corporation.
About EIA
Overview
Reports & Publications
About EIA
About Villeneuve
About Villeneuve
Villeneuve Airport (VA or ZVL), operated by Edmonton Airports, is in Sturgeon County, 9 km northwest of St. Albert.
About Villeneuve
Overview
- About Villeneuve Airport
- History
About Villeneuve
Corporate responsibility
Corporate responsibility
Edmonton Airports is committed to operating both EIA and VA in a financially, socially and environmentally sustainable way.
Corporate responsibility
Sustainability
- Social sustainability
- Environmental sustainability
Emergency Response
- Emergency response services
- Public access defibrillation
Corporate responsibility
Careers
Careers
Explore the current job opportunities with EIA and partner organizations in Airport City.
Careers
Current Opportunities
- Job opportunities
- Volunteer opportunities
Employees
Careers
Media
Media
News releases, passenger statistics and media resources can be accessed here.
Media
News
- News
Resources
Facts & Statistics
Media

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Cargo
Cargo
EIA Cargo handles the world’s largest cargo aircraft. Our full-service cargo operation increases in volume every year.
Cargo
Cargo Operations
Contacts
Cargo
Real estate & concessions
Real estate & concessions
Take your business to new heights. Align your business with the incredible amenities and services only available at EIA.
Real estate & concessions
Real Estate
Concessions
Real estate & concessions
Villeneuve Airport
Villeneuve Airport
Villeneuve Airport (ZVL) is a general aviation, recreational flying and training facility. ZVL is the largest and busiest general aviation airport in the Edmonton Metro Region.
Villeneuve Airport
Owners & Operators
- Directory
- Map
Leasing
- Leasing opportunities
- Airport Maintenance & Construction Villeneuve Airport
Villeneuve Airport
Technical information
Technical information
Rates and fees, guidelines, requirements and forms for doing business with the airport.
Technical information
Rates & Fees
- Aviation rates & fees
Technical Information
Procurement Information
- Procurement requirements
Technical information
Parking solutions
Parking management solutions
Get customized, unique parking and ground transportation advice from an airport. Learn how to manage, grow and market your assets to impact your non-aeronautical revenues and support your airport.
Parking management solutions
Parking Solutions
- About parking solutions
- Our services
Parking management solutions
AATC
Alberta Aerospace & Technology Centre
Alberta Aerospace and Technology Centre (AATC) is an aerospace training hub and centre for research and innovation.
Alberta Aerospace & Technology Centre
AATC
Alberta Aerospace & Technology Centre

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To ensure your feedback is sent to the correct business area, please email the contacts below:

Parking and Ground transportation: airportparking@flyeia.com

Security Pre-board screening: Correspondence@catsa.gc.ca

Rewards Program: rewards@flyeia.com

Lost and Found or general inquiries: info@flyeia.com

For passenger experience information please fill out the form below and submit it to our Customer Service team. Thank you for your feedback!

Customer Feedback

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