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Customer feedback

Your feedback is important to us

To ensure your feedback is sent to the correct business area, please email the contacts below:

Parking and Ground transportation: airportparking@flyeia.com

Security Pre-board screening: Correspondence@catsa.gc.ca

Rewards Program: rewards@flyeia.com

Lost and Found or general inquiries: info@flyeia.com

For passenger experience information please fill out the form below and submit it to our Customer Service team. Thank you for your feedback!

Customer Feedback

  • Example: AC 124

  • Personal information submitted will only be used to contact you in relation to the above comment. This information will only be retained for the period of time it takes to respond to you. By submitting this comment you indicate your agreement with our Privacy Policy and Terms and Conditions.

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