Customer feedback

Your feedback is important to us

To ensure your feedback is sent to the correct business area, please email the contacts below:

Accessibility Feedback: Phone: 780 890 8382 Email: feedback@flyeia.com

Information Booth: Phone: 780 890 8382 Email: info@flyeia.com

Parking and Ground transportation: airportparking@flyeia.com

Security Pre-board screening: Correspondence@catsa.gc.ca

Lost and Found or general inquiries: info@flyeia.com

For passenger experience information please fill out the form below and submit it to our Customer Service team. Thank you for your feedback!

Name*
First Name Last Name
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
What is your flight number?

Example: AC 124
Please tell us about your experience*
Where in the Airport did your experience occur?*
Would you like an EIA representative to follow up with you regarding your experience?*
- Yes, please follow up with me
- No, please do not follow up with me
Email*
Personal information submitted will only be used to contact you in relation to the above comment. This information will only be retained for the period of time it takes to respond to you. By submitting this comment you indicate your agreement with our Privacy Policy and Terms and Conditions.
Email
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