COVID-19 FAQ

Alberta residents vaccinated outside Alberta, if you or your children under 18 were partially or fully vaccinated outside of Alberta, update your health records by submitting your digital out-of-province/country immunization records online at ahs.ca/vaccineregistry.

• Submitted records will be reviewed by Alberta Health Services:
  • If more information is required to validate your record, AHS will contact you.
  • If your record cannot be validated, a letter will be sent. Book an appointment to begin or complete a valid COVID-19 vaccination series.
• Verified information will be available on alberta.ca/CovidRecords in 2 to 3 weeks.

For more information visit the Government of Alberta online.

Information about testing at EIA and other options is available here. 

Flight information is changing daily. Please consult your airline for the most up to date information. Flights are still operating in Edmonton and more information can be found here.   

As of the first week of December, 2021, all passengers entering Canada (from anywhere but the US) will be subject to arrival testing and be required to quarantine, pending test results. Some provinces do have restrictions on entry, even for Canadian citizens travelling within Canada. Please check with your airline or information is available online here from the Government of Canada. 

  

Yes. The Government of Alberta mandates that masks are required inside all buildings where social distancing is not always possible.

The Government of Canada mandates that masks are required at the following locations:

• Airline check-in
• CATSA security screening locations
• On board your aircraft and while in flight

Additionally your destination may have masking rules that are different than Alberta.

Masks must cover the nose and chin and must have multiple layers of fabric. The following facial coverings are no longer permitted:
• face coverings with exhalation valves or vents;
• bandanas and neck gaiters;
• militaristic masks such as gas masks; and
• face coverings that cover the entire face.

No. You do not need to quarantine in Alberta if you are coming here from another part of Canada. If have been outside Canada you may need to quarantine in the city you first land in, before continuing onto Edmonton.

This information is evolving regularly. Please visit the Government of Canada’s website for the latest health care advice and information. Information is also available from the Government of Alberta. 

Permanent residents of Canada and US citizens who are fully vaccinated will need to download the ArriveCan app before they return to Canada. Then they need to upload their vaccination proof to the app before they return to Canada and show proof of a negative PCR test.

As of August 9, these fully vaccinated travellers will not be required to quarantine upon arrival to Canada if returning from the USA. As of the first week of December, 2021, all passengers entering Canada (from anywhere but the US) will also be subject to arrival testing and be required to quarantine, pending test results.

Children under 12 will not have to quarantine upon arrival in Canada but must travel with a fully vaccinated adult, show a negative PCR test, and avoid gatherings, school and daycare upon return.

Please consult with your airline or government website of the country you are visiting to determine what testing requirements may be required. Even fully vaccinated travellers may be required to take a test depending on the rules of where you are going.

Rule varies by country, please research your final destination before you travel. Most countries have their rules clearly stated online.

• As of August 9, children under 12 do not have to quarantine upon arrival in Canada but must travel with a fully vaccinated adult, show a negative PCR test, and avoid gatherings, school and daycare upon return.

Yes. Many of our concessions and shops are open. Passengers are permitted to take their food and drink, including alcoholic drinks, to their gates and eat there as well as any restaurant.  

Our enhanced cleaning operations will continue for as long as they are necessary.  Safety is our top priority. 

• Permanent residents of Canada and US citizens who are fully vaccinated will need to download the ArriveCan app before they depart back to Canada. Then they need to upload their vaccination proof to the app before they return to Canada and show proof of a negative PCR test.

• These fully vaccinated travellers returning from the US will not be required to quarantine upon arrival to Canada.
• All passengers entering Canada (from anywhere but the US) will also be subject to arrival testing and be required to quarantine, pending test results.

• Children under 12 do not have to quarantine upon arrival in Canada but must travel with a fully vaccinated adult, show a negative PCR test, and avoid gatherings, school and daycare upon return.
• As of November 30, fully vaccinated Canadians will not need a PCR test to return to Canada if they have been out of the country for less than 72 hours.

Please review information from the Government of Canada available here for more.  

Our Value Park/Parkade operations have changed. We no longer have cashier service at the exit plaza to assist customers. However, credit card payments are still accepted at the self-serve exit gates. For cash and debit payments, customers should go to the Ground Transportation office on the Arrivals level between doors 5 and 7. This office is open 24/7. 

You will need to provide a doctor note or similar documentation to your airline specifying why you cannot wear a mask for medical reasons as it is a regulation by Transport Canada for flying or moving through security. If you do not have a mask or facial covering or medical documentation, you may be denied boarding your aircraft. 

Children under two-years of age may not be required to wear a mask but parents or caregivers are encouraged to maintain physical distancing as much as possible.

Children aged two to five years of age are recommended to wear a mask.

Children aged six years of age and above are required to wear a mask where applicable.   

Security screening checkpoints are controlled by the Canadian Air Transport Safety Authority (CATSA) and they have their own cleaning arrangements. Please contact CATSA if you have concerns about cleaning standards at the security screening checkpoints.  

You must leave the airport immediately. You will not be permitted to board your flight. Contact your air carrier for more information about re-booking.

Yes. With restrictions lifted, everyone is welcome in the airport again. Whether picking up, dropping off, or just here to visit.

There’s been no change in federal policy about what constitutes ‘fully vaccinated’ – it remains at two shots. Always check with your airline and your end destination on the vaccination requirements when you plan your travel.

There are no requirements to provide documentation stating that you’ve had COVID and recovered from it, in order to travel within Canada. The only requirement for travel within Canada is proof of vaccination and that you have been symptom free for 15 days or have a medical note saying any current symptoms are not COVID related.

All airline passengers to the United States ages two years and older, regardless of vaccination status or citizenship, must provide a negative COVID-19 viral test taken within one calendar day of travel.  Alternatively, travelers to the United States may provide documentation from a licensed health care provider of having recovered from COVID-19 in the 90 days preceding travel. (According to the US Embassy https://ca.usembassy.gov/covid-19-information-canada-3/)

For any international destinations please check with your airline or government websites for the country you are travelling to.

Your airline will be responsible for checking your vaccination status and may ask to see it at any point prior to boarding your plane. You may also be randomly selected by CATSA  to show proof of vaccination while going through security. It is up to the airlines to determine how and when they check a passenger’s vaccination status.

EIA recommends having both paper and electronic forms of vaccination with you while traveling.

If you are returning from outside of Canada, you may be selected for a mandatory randomized test. As testing capacity increases, eventually 100% of passengers returning from outside of Canada will be tested.

If you are selected for a mandatory randomized test, you:

• Must take the arrival test as directed on the day you enter Canada. The test may be administered at the airport or you may receive a self-swab kit to complete within 24 hours of entering Canada
• Don’t have to wait for the results, you can travel on to your final destination, including taking connecting flights
• Don’t have to quarantine while waiting for your results
• Are not required to pay a fee for the arrival test

You can save time by preregistering with Switch Health to be prepared if selected. This is not required but can help make the process faster if you are selected for testing.

Testing requirements vary by every country and even different parts of Canada. Your airline is the best place to get information on what is required for the destination you’re travelling to. You can also visit The Government of Canada website to learn about restrictions across Canada and the world.