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Need directions or help?

For assistance from Edmonton International Airport Customer Service, please call:
780 890 8382, option 3 or
1 800 268 7134, option 3.

Visit our information booth on the Arrivals level across from Door 7. Locate it here on our terminal map.

You can also use our white information phones located throughout the terminal building to speak with one of our customer service representatives.

Our bilingual customer service representatives are happy to answer any questions about the airport or the city. Our customer service representatives can also help you with EIA’s Lost and Found.

Info-booth

Contact the information booth

Hours of operation

Day
Hours
Day

Monday–Friday

Hours

08:00–24:00

Day

Saturday

Hours

09:00–20:00

Day

Sundays & holidays

Hours

09:00–24:00