Accessible Transportation and Parking

Airport shuttles

Our on-site shuttle buses are equipped to accommodate non-folding or non-collapsible mobility aids for the convenience of our guests.

Pick up and drop-off

Passengers arriving by car can access special parking during pick up and drop-off.

• For short visits, access to curbside parking is available by driving into the taxi queue and notifying the attendant of your request.
• There is one accessible pick-up zone on the Arrivals level between Doors 2 and 3

There are additional options available:

• The arrivals paid area has two dedicated accessible paid stalls
• The arrivals free area has multiple accessible stalls
• The family loading and unloading zone lets you park for free for up to one hour if you need more time or mobility assistance
• The second level departures ramp now has five accessible drop off stalls

The distance from the accessible curbside parking to the terminal is 44 metres (144 feet). The distance from the taxi queue to the terminal is 15 metres (50 feet). And the distance from the new, Arrivals Free area is 224 metres (735 feet).

 

For more information, contact Ground Transportation

Parkade offers accessible parking stalls, spacious elevators and ramps to the terminals.

The Value Park attendant can direct you to accessible parking stalls. A courtesy shuttle bus to and from the terminal is equipped with a wheelchair lift.

The Curbside Assistance Program at Edmonton International Airport offers accessible assistance, including guiding from the departures curb to the airline check-in counter and from the Arrivals Level to your transportation. This service is for airline passengers with mobility needs who do not have other assistance. Assistance, including guiding, wheelchair service and or baggage assistance, will be provided if requested.

The Curbside Assistance Program is an on-demand service available between 4 am and midnight every day.

For Passengers Departing from Edmonton International Airport:

When you arrive, please call the Curbside Service Representative at the number listed on the Curbside Assistance signs.  A curbside Service Representative will take your information and location and meet and assist you to your airline’s check-in counter. Once you arrive at the check-in counter, the Curbside Service Representative will locate an Airline Representative to help you complete the check-in process.

For Passengers Arriving at Edmonton International Airport:

Upon landing at Edmonton International Airport, an Airline Representative will assist you from the aircraft and to the baggage carousel. Once you have collected your personal belongings, the Airline Representative will then escort you to the Curbside Assistance Waiting Area and call a Curbside Service Representative on your behalf. The Curbside Service Representative will meet you at the waiting area and assist you to your transportation.