Cargo pick-up
Shipping a pet
If you’re planning on shipping a pet, without accompanying it yourself, you can contact Executive Flight Centre to arrange this.
Picking up an animal from the cargo
Domestic
To pick up a pet arriving into YEG as cargo on a domestic flight, pick up your pet at one of the air carrier companies listed below. These are located off-terminal.
International
To pick up a pet arriving into YEG as cargo on an international flight, please proceed to the appropriate air carrier company located off-terminal (addresses below) to pick up your paperwork and documentation.
The paperwork must then be cleared by Canada Border Services Agency in one of the following two ways:
- Visit the Canada Border Services Agency (CBSA) Commercial Office at 100, 1727 35 Avenue East between the hours of 8:00 am and 4:00 pm (Monday – Friday).
- To clear the paperwork outside the above hours of operation, proceed to the CBSA Office located in the Terminal Building on the south end of the Arrivals level near Door 10.
When your paperwork is cleared, you may return to the air carrier and pick up your pet.
EFC handles pets and animal shipments for the following airlines. If you are picking up a pet that is arriving on one of these airlines, contact EFC.
- Air Transat
- Canadian North
- First Air
- Icelandair
- Northwestern Air Lease
- United
- WestJet