The airport environment has experienced rapid change in tandem with the rest of the world in relation to COVID-19. Canadian Air Transport Security Authority (CATSA) is closely monitoring the situation to ensure it continues to deliver its mandate.
Within this evolving environment, CATSA’s priority remains the well-being of the screening officers and of those travelling through and working in Canadian airports. To that end, several changes have been made:
- If you exhibit known COVID-19 symptoms such as a cough or difficulty breathing, you will be required to leave the checkpoint and return to the public area
- Starting at the entrance to the checkpoint and throughout the screening process, we ask that you allow two metres between yourself and other passengers
- You are asked to hold on to your own electronic or printed document of entitlement (boarding pass, Nexus card) while it is scanned
- You can also carry one bottle of hand sanitizer up to 355 ml in addition to the 100 ml bottles to be placed in the 1 L clear resealable bag
- At major airports, additional hand sanitizing units have been placed by the checkpoints to be used by the screening officers and the public
- Screening officers now wear gloves at all positions and masks when required to conduct close-contact screening
- Screening officers now change explosive trace detection swabs after each use
- We have increased the bin-cleaning frequency and are using strong anti-viral cleaning products for bins and other surfaces around the checkpoint
Effective March 19, 2020, EIA’s Nexus office will be closed until further notice. This includes all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers and all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations.
Further information is available online via the Trusted Traveler Program.