New dedicated airport taxi fleet rolls out Nov. 1
July 10, 2007 | General
Fixed-rate zone system lowers fares to downtown
Edmonton — Edmonton International Airport (EIA) customers now have a new dedicated taxi fleet to get them from the airport to anywhere in Greater Edmonton. Airport Taxi Service begins serving EIA customers today as part of a five-year contract with Edmonton Airports.
Airport Taxi Service has established a fixed-rate zone system, reducing fares to the downtown and other Edmonton zones while providing cost certainty for customers before they even get into a cab.
“The new dedicated taxi service will ensure our customers from around the world receive the best customer service and value,” says Reg Milley, Edmonton Airports President and CEO. “Fixed-rate fares provide EIA customers with a transparent and consistent fare schedule.”
As an airport-dedicated fleet, Airport Taxi Service will focus on the needs of passengers at EIA and will provide service to the airport only on a pre-arranged basis.
“We are a locally owned and operated company focused on providing the best customer service for our passengers,” says Rob Sterr, Airport Taxi Service General Manager.
Customers may continue to pre-arrange taxi service from Edmonton International Airport with the taxi company of their choice. Rates for other taxis may not match the rate structure provided by Airport Taxi Service.
“Edmonton Airports recognizes that economical, safe and efficient ground transportation is critical both from a customer service and tourism perspective,” says Milley. “We look forward to working with Airport Taxi Service to support their drivers’ role as excellent ambassadors to our region, who will share their knowledge and enthusiasm with visitors.”
The decision to award the contract to Airport Taxi Service was based on a publicly advertised competitive request-for-proposal process. Proposals were evaluated based on a broad range of customer service elements, including fleet make-up, driver training and deportment, capacity to meet growing airport demand, services to persons with disabilities, and customer fares.
For information on the rates for each zone in Edmonton and area visit www.airporttaxiservice.ca or call the Airport Taxi Service Dispatch at (780) 890-7070.
Edmonton Airports’ vision is: To be the North’s preferred gateway to the World, and the World’s preferred gateway to the North.
Edmonton Airports Corporate Communications
Jim Rudolph, Phone: (780) 890-8454, Cell: (780) 717-5117
Airport Taxi Service
Rob Sterr, General Manager
Phone: (780) 994-7837