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July 29, 2010 | General

Wi-Fi at EIA – free for an unlimited time

EIA connects to customers with online services

July 30, 2010 (Edmonton, Alta.) – Edmonton International Airport (EIA) customers can now enjoy free, fast and reliable wireless Internet access starting today. Free public Wi-Fi is part EIA’s drive to connect with customers using the full sweep of today’s popular online tools and services.

“We’re excited to provide EIA customers with free Wi-Fi service,” says Reg Milley, EIA President and CEO. “Free Wi-Fi joins our array of technology and online offerings such as Hudson’s new ‘Tech on the Go’ store and our flight information screen for mobile devices. We’re also connecting with our customers through social media.”

EIA’s Facebook page gives aviation enthusiasts an inside view of the airport’s day-to-day operations and community involvement. On Twitter, EIA is working to inform customers about weather or other conditions that may impact them.

EIA also provides six business workstations with wired Internet connections in the domestic/international passenger lounge area.

Wi-Fi service at EIA began in June 2004 on a fee-for-use basis.  The contract with that provider ended in June 2009. EIA then began exploring options to provide free access to customers. Operational costs for the new Wi-Fi service are recuperated through advertising.

Customers can log in to the new free wireless network by using one of the following:

  • Facebook account
  • SMS password sent to customer cell
  • Carrier roaming partner account
  • Basic access for 15 minutes

The network name (or SSID) is: EIA_FREE_WIFI

Be an EIA Wi-Fi fan” contest 

To celebrate free Wi-Fi, EIA is encouraging people to become fans of EIA on Facebook. Current fans and fans who sign up during the contest will be entered to win one of several prizes, including a $1,000 travel voucher, a 32-Gigabyte IPod Touch and free parking.  The contest ends August 13, 2010.

Become a fan of EIA by visiting www.facebook.com/FlyEIA.

EIA is committed to complete and effective customer service – “we’ll move you.” Expansion 2012 will transform your Edmonton International Airport with more gates to accommodate growing air service, more shops, more restaurants and expanded customer lounges and business amenities -more of what you expect from the future airport experience. Find out more at www.flyeia.com

Media inquiries:

Traci Bednard

Communications
p. 780 890 8055
c. 780 909 9554
e. tbednard@flyeia.com

w. www.flyeia.com