broken clouds

EIA is driven by our commitment to excellence in our internal operations and external partnerships.

We’re honoured to be recognized by these awards.

2021 – ACE (Ad Club of Edmonton) Awards

  • A couple of weeks ago, EIA won an award of distinction for our 2020 ‘Resilience’ annual report at the ACE (Advertising Club of Edmonton) annual awards night. Nice to showcase EIA within our region. This annual report is a testament to the tenacity of the Edmonton International Airport and its team of dedicated employees during COVID. EIA found new ways to turn challenges into opportunities while always being mindful of the customer experience. Big and bold illustrations and hopeful words underscored this achievement.

2021 – Airports Council International – “The Voice of the Customer” recognition

Congratulations to Management

  • EIA received “The Voice of the Customer” recognition from ACI World – for demonstrating relentless efforts in gathering passenger feedback to better understand customers during 2021 (ASQ Airport Service Quality surveying). This new recognition is a complement to the ASQ Awards and recognizes airports who have continued to prioritize passenger engagement and listening to concerns, even during the pressures of the COVID pandemic.

2020 – IABC Capital Awards

  • International Association of Business Communicators – Edmonton chapter Capital Awards
    Award of Merit for Publications category for 2018 Annual Report.


2020 – Gordon R. McGregor Trophy

  • The National Awards Committee of the Royal Canadian Air Force Association (RCAFA), on behalf of its over 6,000 national members, has awarded the Edmonton Regional Airports Authority (EIA) the Gordon R. McGregor Trophy for 2020 in recognition of outstanding and meritorious achievement by Canadians in the field of air transportation for being leaders in adopting Remotely Piloted Aircraft System (RPAS or drones) into a mixed environment with commercial piloted air traffic.

2020 – Critical Event Management Impact Award

  •  EIA team won for ‘Saving Critical Time’ for its use of the Everbridge system to coordinate staff and regional resources in how it responds to potential emergency situations.

2020 – Airports Council International – Marketing and Communications awards

  • Best Annual Report
  • Best Social Media campaign

2020 – Airport Health Accreditation Programme

  • EIA has been accredited by Airports Council International (ACI) under its rigorous Airport Health Accreditation Programme. The accreditation means EIA is meeting high standards on how it has responded to COVID-19 and passenger safety concerns.

2020 – ACE (Ad Club of Edmonton) Awards

2020 – Airport Experience Award

  • On March 4, 2020, Edmonton International Airport was recognized in the category of ‘Airport with the Best Overall Program’ at The Airport Experience Awards ceremony, held at the Gaylord Rockies Convention Center in Denver, CO

2019 – Health Award

2019 – Balchen/Post Award

  • Awarded for outstanding snow and ice control at an airport

2019 – Canadian Parking Association Awards

  • Canadian Parking Foundation – Ed Keate Award

2019 – Maintenance Team of the Year

Awarded to EIA for national excellence in maintenance programs.

2019 – ACI-NA Concessions Awards

  • Best Retail Program – Medium Airport 1st Place
  • Best Food & Beverage Program – Medium Airport 2nd Place

2019 – Alberta’s Top 75 Employers

Topping up maternity benefits to 93% and encouraging fitness are just two of the reasons why EIA is a Top Alberta Employer.

Learn more about why Edmonton Airports is a Top Employer:

Past Awards

2018, 2017, 2016, 2015, 2011, 2010

2018 – Airports Council International North America (ACI-NA) Marketing and Communications Awards

  • Annual Report – Honourable Mention
  • Community Outreach: International Student Welcome Program – Honourable Mention
  • Newsletters: EIA rewards – Honourable Mention

2018 – Marketing Excellence Alto Award – Marketing Partnership

“KLM Sneeuwzeker Deals” – Edmonton Tourism, Edmonton International Airport, Tourism Jasper & Marmot Basin

2018 National Philanthropy Day Awards

EIA was recognized by Youth Empowerment Support Services (YESS) for our ongoing support.

Airports Council International (ACI) Awards


  • 2017 Airport Carbon Accreditation Level 1 (excellence in managing and reducing C02 emissions)


  • 2017 First Place for Best Retail Program
  • 2017 Second Place for Best Food and Beverage Program
  • Past Awards: 2012, 2010


  • 2016 – Safety Partner Recognition Award Ceremony

Service Quality

  • 2016 ‘Best Airport by Region’

Additional 2017 Awards

ACE (Advertising Club of Edmonton) Awards: Annual Report 2015

Additional 2016 Awards

Marketing Mag Marketing Award 2016: Annual Report 2014 ‘Non-stop’

Airport Revenue News 2016:

  • Best Concessions Management Team (March)
  • Best performing airport in North America in terms of sales per enplaned passenger (excluding duty free)

ACE (Advertising Club of Edmonton) Awards 2016: Annual Report 2014, Brand Pride Book

LEED® Gold certification 2016: Expansion 2012 and Central Tower

  • EIA was the first Canadian airport to receive this level of recognition

BOMA Certificate of Building Excellence 2016: Air Terminal Building

  • This rigorous certification program involves a written submission and an on-site visit. Evaluation is based on: building management and operations, community impact, tenant relations, energy and environment management, emergency preparedness and training building personnel.

BOMA The Outstanding Building of the Year (TOBY) 2016: Air Terminal Building

  • The TOBY® Awards is the most prestigious and comprehensive program in the commercial real estate industry recognizing quality in commercial real estate buildings and rewarding excellence in building management.

Additional 2015 Awards

Building Engineering Award of Excellence 2015: Edmonton International Airport Offices and Control Tower

IABC Awards 2015: Award of Merit ‘EIA Brand Pride Book’

ACE (Advertising Club of Edmonton) Awards 2015: Annual Report

Government of Alberta Certificate of Recognition for excellence in occupational health and safety

The Certificate of Recognition (COR™) is an occupational health and safety program accreditation for industry employers aimed at reducing the human and financial costs associated with workplace accidents and injuries.

Venture Publishing Inc Alberta’s Best Workplace 2015 – Health & Safety

Additional 2014 Awards

Certificate of Building Excellence 2014: Central Tower

The Outstanding Building of the Year (TOBY) 2014: Central Tower

Additional 2013 Awards

Ad Club of Edmonton (ACE) Award of Distinction, Art Direction 2013: Christmas Campaign

Percy Wickman Accessibility Award 2013: for Expansion 2012

Mayor’s Award for Architectural Design Accessibility 2013