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Changes to NEXUS

Important Information for NEXUS Members

This year, the Canada Border Services Agency (CBSA) made travel even more convenient by phasing out the paper CBSA Declaration Card (Form E311) for travellers arriving in Canada by air.

What does this mean for NEXUS members?

NEXUS kiosk display screens at all designated NEXUS airport locations in Canada have been updated to simplify the declaration process. Members will be prompted to respond to questions on the NEXUS kiosk screens that mirror the questions that were previously found on the paper CBSA Declaration Card.

Why was this change made?

This change was made to coincide with the launch of new Primary Inspection Kiosks that will expand self-service options to all international air travellers arriving in Canada. NEXUS members should continue to use their dedicated NEXUS kiosks, which are exclusively for their use and are designed to expedite their arrival to Canada.

When was this change be made?

Since July 2017, all travellers flying into Edmonton International Airport were no longer required to fill out a paper CBSA Declaration Card. The elimination of the paper CBSA Declaration Card will continue to be rolled out at other major Canadian airports across Canada, over the course of 2017-2018. Visit the CBSA NEXUS website for the most up-to-date information regarding where this automated service will be available for NEXUS members.

Airline staff will distribute the paper CBSA Declaration Cards to travellers only if the airport is not equipped with the Primary Inspection Kiosks. If you are given a CBSA Declaration Card en route, please continue to fill it out.

The CBSA is dedicated to modernizing and transforming the way it manages the border and is continually working to ensure that the NEXUS program remains convenient for our members.